Jiggins Lane Medical Centre

17 Jiggins Lane | Bartley Green | Birmingham | B32 3LE

0121 477 7272

 

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Suggestions & Complaints PDF Print E-mail

Although we always try to offer our patients the best care, despite the increasingly heavy demands made of us, we accept that there may be times when you have comments or complaints to make.

 

If you are unhappy about any aspect of our service or have constructive suggestions for improvement then please contact our practice manager. We would ask that you let us know of any problems as soon as possible.

We hope that most problems can be sorted out easily and quickly, preferably at the time they occur. Information is obtainable from reception.

NHS Complaints Advocacy

NHS Complaints Advocacy Logo

Do you want to make a complaint about a service you or someone you know have received from the NHS but are not sure where to start?

VoiceAbility advocates can work with you in a variety of ways to ensure you understand your options and get the best outcome for you.

0300 330 5454 (Helpline)

or write to = VoiceAbility NHS Complaints Advocacy , Unit 110b, The Big Peg, 120 Vyse Street, The Jewellery Quarter, Birmingham, B18 6NF

 
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Opening Times

  • Mon: 08:30 - 12:30 & 13:30 - 18:30

 

  • Tues: 08:30 - 12:30 & 13:30 - 19:30

 

  • Weds: 08:30 - 12:30 & 13:30 - 18:30

 

  • Thurs: 08:30 - 12:30 & 13:30 - 18:30

 

  • Fri: 08:30 - 12:30 & 13:30 - 18:30

Tel: 0121 477 7272

 

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